AI Receptionist & Client Communication Engine

Meet Flowstate Frontdesk™

Your 24/7 AI Receptionist

Never miss another lead, message, or call again.

Never miss another lead, message, or call again.

Flowstate FrontDesk™ combines AI voice, AI chat, and intelligent reactivation into one seamless communication system that books, nurtures, and reactivates clients automatically.

It doesn’t just answer — it converts.

Once installed, it replaces the need for admin staff, prevents missed opportunities, and delivers a consistent, branded experience for every single enquiry.
It’s the operational heartbeat your business didn’t know it was missing.

Never Miss a Lead Again

How it works

1. Voice AI Receptionist

Your new receptionist never sleeps, and never takes a day off.

FrontDesk answers every call instantly, handles FAQs, routes urgent queries, and books appointments straight into your existing calendar — whether you’re in the office, on-site, asleep, on holiday - wherever you are, FrontDesk is still working.

- Answers calls in real time
- Books appointments straight into your calendar
- Handles enquiries FAQs, pricing, directions, and more
- Follows up with bookings automatically via WhatsApp

2. AI Chat Agent

Every message handled. Every lead followed up.

FrontDesk responds instantly across Instagram, Facebook, and WhatsApp with a natural, on-brand tone — turning DMs into bookings.

- Replies to all messages instantly
- Pushes leads to your booking link or

- Follows up automatically (“Hey, are you still interested in…”)
- Manages ongoing conversations across platforms

3. Retention & Reactivation Flows

Your new receptionist never sleeps, and never takes a day off.

What Makes Flowstate Frontdesk Different?

Most businesses lose money because no one follows up fast enough.
FrontDesk fixes that - for good.

FrontDesk is fully trained on your business, acts like a fully staffed front-of-house team — but never needs days off, never calls in sick, never forgets a follow-up, and never makes a mistake.

With Flowstate FrontDesk™, you:

- Capture 100% of inbound opportunities
- Convert more leads into paying customers
- Save £20,000–£40,000 per year on admin and reception costs
- Deliver a polished, professional client experience every single time

What You Can Expect: within 30 days, you’ll notice:

- More bookings — 20–50% increase from the same lead volume

- Faster conversions — every enquiry handled in seconds

- Lower overheads — save on admin and reception costs

- Time Freedom — no more scrambling through replies & follow ups

- Happier clients — faster replies and smoother experience

- Higher lifetime value — consistent reactivations and rebookings

Try It OutSpeak to our AI Receptionist

Fully Trained

We train your AI Receptionist on every detail of your business - so it knows your brand, inside out

Easily Taught

Your AI receptionist learns your business instantly, once we have your business information, it's ready in 24 hours

Easily Customized

New offers? New opening hours? Any updates & changes are applied instantly

AI Playground

Privately converse with your bot to test and tweak replies as needed

Powerful AI Models

Your chatbot runs on the latest and greatest of GPT models

Private & Secure

Your data is hosted on secure servers with robust encryption and access control.

Ready To Take It For a Spin?

Speak to FrontDesk now in real time - and schedule a quick chat with our team about your own solution

Click below and have a chat with Sarah. Tell her you want to chat about our Flowstate FrontDesk & watch what happens. Throw her some curve balls if you like, ask her how her day's going - she can handle it.

Here's what you can expect:

Real Time Lead Capture: She'll take your name, number, email & book you in for a call.

Instant Follow-Up: You'll get a WhatsApp message 60 seconds later confirming your appointment
Smart Follow-Ups: You'll get reminded about your call the day before, the morning of, and an hour before

Ahead of your consultation - think of what FrontDesk can do in your business. Whether it's scheduling callbacks, booking appointments, or simply handling out of hours enquiries - we'll talk through that on your call & map out your own custom solution.

Try It OutSpeak to our AI Receptionist

73% of users

expect businesses to feature chatbots for quick & convenient interactions and immediate answers.

74% of internet users

prefer using AI for simple questions & quick solutions.

87.2% of consumers

rate their interactions with AI Chatbots as positive.

100x Conversions

Harvard studies show that leads responded to in under 5 minutes are 100x more likely to convert

Get Started Today!

FAQS

Frequently asked questions.

Should you not find the answer to your question here, ask us anything on your consultation.

Won't people know it's AI?

Maybe - maybe not - but here's what we do. We make it clear that it's a virtual FrontDesk receptionist so your business is transparent and upfront. You're not trying to dupe people into thinking they're speaking to a human - you're giving them what they want. Fast answers & a simple next step

Other than just speaking to people - what can it actually "do"?

Everything you'd pay a full time front of house receptionist to do:

✅ Answers calls in real time
✅ Books straight into your existing calendar (Calendly, Mindbody, GHL, etc.)
✅ Handles FAQs, pricing, directions, and more
✅ Follows up with missed calls and no-shows automatically

✅ Replies to all messages instantly
✅ Pushes leads to your booking link or quote form
✅ Follows up automatically (“Hey, are you still interested in…”)
✅ Manages ongoing conversations across platforms

✅ “Win-back” campaigns to re-engage old clients
✅ Missed appointment reminders
✅ Review and referral automation
✅ Ongoing client engagement

What kind of businesses does this work for?

Any business where people call your phone number, land on your website, or message you on social media to take the next step. It answers every call, and your number is never "busy" - 10 people can call at the same time and it doesn't matter - they all get answered, spoken to, and booked in accordingly.

How much does it cost?

Your FrontDesk solution will be built from the ground up, custom to your business. Trained with every piece of business knowledge that you'd need a staff member to know, and integrated into all your necessary platforms. It's built, tested, retested - then you welcome your new team member on her first day. Pricing is simple - £997 setup in month one, £497 per month from month two onwards.
The outcome - more revenue generated from never missing another lead and re-engaging old customers, time saved from handling unnecessary admin, and a team member working 24 hours a day, 365 days a year for under 70p/hr

How soon can it be set up?

Allow up to 14-21 days from coming on board - the process is as follows:
1. Onboarding - we get all the necessary information about your business to train your FrontDesk team member
2. Voice AI Build - we train a Voice AI Agent with a local accent on your business
3. Chatbot Build - we build and train a custom AI ChatBot for your business
4. Workflows & Automations - everything we want your receptionist to "do" bookings, follow ups, reminders, referral requests, review requests - we map out every process and automate it
5. Testing - we test and retest every part of the process & make sure it's good to go
6. Quality Control - you take it for a spin, tell us any changes you'd like, and we review as needed and go live

Does it include a webpage?

We can design a webpage at an additional cost depending on what you need. If it's a simple one pager to sit on your Google profile or social media pages, show case your services and collect enquiries - we'll hook up enquiry forms, your AI receptionist & lead generation automations so it's actually functional and not just a glorified PDF - that comes to £697. If you need a full website, we'll discuss and quote accordingly. If you have an existing website - your Chatbot can be added to that.

Can you help generate more leads too?

Absolutely - we have two complimentary services under the Flowstate umbrella. Flowstate FrontDesk - your 24/7 Receptionist, and Flowstate GrowthPartner - a fully done for you lead generation service, the perfect compliment to a team member who never takes a minute off - flooding her with more new enquiries. We can discuss our GrowthPartner program on your consultation